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GroupMail: Products & Services

GroupMail is a group email software designed to provide readers with a stylish newsletter and administrators with an easy but powerful backend. This mass email newsletter software offers easy list management, real-time email tracking, CRM integration, and a powerful WYSIWYG editor. It comes in 4 editions including a free option.

GroupMail: Company Background

GroupMail was created by the company Infacta. The company was founded in 1996. They are based in Sligo, Ireland and Washington, U.S. and led by directors Jonathan Hill, Dave Golden, and Robert Martin. Aside from their flagship product GroupMail, Infacta also offers  Hoolie, a newsletter and marketing software for Mac.

GroupMail: Customer Feedback & Reviews

GroupMail is fast, easy, and powerful. That's the general consensus among its users. However, it does have it downsides which some users complain about such as the lack of flexibility in its scripting language. While the customization options offered to users on the front end of newsletters are fantastic, back end customization has a lot of room for improvement.

GroupMail: Business Credibility & Trustworthiness

Infacta, the company behind GroupMail, has earned a lot of awards and recognition for their work. It has won the National Enterprise Technology award from the City & County Enterprise Board in 2003 and the Entrepreneur of the Year award from the Sligo Chamber of Commerce, also in 2003.

GroupMail: Website Popularity & Google Ranking has a Google PageRank of 6 and over 6,800 unique visitors per month according to It has an Alexa U.S. rank of 54,108 and over 600 sites linking in. While it is one of the most powerful email software solutions out there, it's not as popular as its leading competitors.

GroupMail: Social Media Presence

GroupMail is on Facebook and Twitter. Their Facebook page only has over 200 likes while their Twitter account only has over 150 followers. That doesn't sound too impressive. Their Facebook page is not updated regularly and most of its recent posts are either praises or complaints from customers. Their Twitter account is not updated regularly as well.

GroupMail: Website Security & Safety is not a suspicious site according to its Google Safe Browsing diagnostic page. The latest encryption technologies, including SSL certificates, are used on the site to keep customer information private, safe, and secure. This security layer is authenticated by Comodo, one of the leaders in Internet security.

GroupMail: Pricing & Packages

GroupMail has 4 different packages that customers can choose from:

  • Free - single connection sending, up to 100 recipients per send, 28 HTML template library, free
  • Personal - 3 connections sending, unlimitied recipients per send, 60 HTML template library, $99.95
  • Business - 256 connections sending, unlimitied recipients per send, 92 HTML template library, $349.95
  • Marketing - detailed reports on individual emails, drag and drop email form builder, all GroupMail features, $699.95
GroupMail: Shipping Rates & Policies

Shipping rates and policies are not applicable with GroupMail services involving digital goods. Purchased packages can be accessed at any time and from anywhere by downloading the application to your computer. All you need is a computer with a web browser and an Internet connection.

GroupMail: Payment Methods Accepted

GroupMail accepts payments via credit cards (Visa Mastercard, JCB, and American Express), PayPal, and wire transfer. It should be noted that wire transfer payments means the purchased package will be available only after the payment was received via GroupMail's bank. For corporate customers, purchase orders are also accepted as a payment method.

GroupMail: Returns, Refunds & Exchange Policy

GroupMail offers a full refund if you are unsatisfied with the email software for any reason whatsoever. This refund policy is effective only during the first 30 days. If you want to avail of the 30-day money back guarantee, all you need to do is contact GroupMail's customer support team.

GroupMail: Product images & screenshots
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